Return & Refund Policy

ast Updated: July 2026

At KORIS Lifestyle, customer satisfaction is important to us. If you receive a damaged, defective, or incorrect product, we're here to help.

Eligible Returns

We accept returns only if:

  • The product arrives damaged or defective.
  • You receive the wrong item.
  • The product is significantly different from what was ordered.

Return Request

Please contact us within 48 hours of delivery by emailing us at meggimegha@gmail.com

Include:

  • Your Order Number
  • Photos or videos of the product
  • A brief description of the issue

Non-Returnable Items

We do not accept returns for:

  • Change of mind
  • Incorrect orders placed by the customer
  • Products damaged due to misuse or improper handling
  • Products returned without original packaging

Refunds

Once your return request is approved and the product has been inspected (if required), refunds will be processed to the original payment method within 5–7 business days.

For Cash on Delivery (COD) orders, refunds will be processed via bank transfer after collecting the required bank details.

Cancellations

Orders can be cancelled before they are shipped. Once an order has been dispatched, it cannot be cancelled.

Contact Us

For any return or refund-related questions, please contact:

Email: meggimegha@gmail.com